Legal notice
Company Name
Mizutori Industrial Co., Ltd.
Representative Director and President
Yukiko Mizutori
Address
1-18-22 Heiwa, Aoi-ku, Shizuoka City, Shizuoka, 420-0876, Japan
TEL
+81-54-271-6787
Email
info@mizutori.co.jp
URL
https://www.geta.co.jp
Selling price
The price shall be the price stated on the introduction page of each product.
Sales quantity
There is no particular quantity specified (set by product)
Fees other than the product price
Consumption tax
Shipping charges
Additional charges may be added depending on the location, such as remote islands.
Payment Methods
Credit card, Google Pay・Apple Pay・Shop Pay
Payment deadline
Immediately confirmed at the time of order
To Customers Ordering International Shipping
The listed prices do not include customs duties or sales taxes (such as state or local taxes) that may be incurred in the destination country.
Depending on the destination country, import duties and local taxes (such as state taxes) may apply.
In such cases, the recipient is responsible for paying these charges.
If you are sending this as a gift, please be aware of this in advance or inform the recipient beforehand.
Application validity period
In principle, 5 days after order confirmation (automatic e-mail sent to confirm receipt of order).
Time of delivery
Delivery will be made within 7 days after the order is received.
We will notify you by e-mail or other means if the delivery will be delayed due to bad weather, delivery company's circumstances, or other reasons.
Returns, exchanges, and cancellations
Please note that we do not accept returns or exchanges in the following cases
(1）Items that have been in transit for more than 10 days after delivery.
(2) Merchandise that has been used or worn once by the customer
(3) Merchandise that has been damaged or soiled by the customer
(4) Merchandise that has been repaired, washed, cleaned, etc.
(5) Merchandise purchased in stores
Please contact the store or company where you purchased the product directly for information about products purchased outside of our website.
<Return Policy>
Only unused products will be accepted.
Please contact us by phone or e-mail within 10 days of receipt to inform us of the reason for return.
We accept only unused items.
Please bear the shipping costs.
<About exchanges of products>
We accept only unused items.
Please let us know your request by e-mail first.
You are responsible for return shipping costs.
<If you receive an item that is not what you ordered, please call or email us within 10 days of receiving the item.>
Please contact us by phone or e-mail within 10 days of receipt of your order.
<Refund Policy>
In the case of a refund, the amount of the refund, excluding shipping and transfer charges, will be transferred to your account within 3 weeks of receipt of the merchandise.
Please enclose your bank account information with your return package, or contact us via our contact form or e-mail.
The following four items of information are required for the refund account. You may use a family member's account.
1) Bank name
2)Branch name (or sub-branch name)
3)Account number
4) Account name (in katakana)
<Cancellation)
Cancellations are accepted before shipping.
Please contact us by e-mail or phone.
Return shipping charges
Shipping costs for returns and exchanges are the responsibility of the customer.
For exchanges, the customer is responsible for the return shipping costs.
If it is our fault, we will pay for the return shipping.
[Contact us]
Web store
Phone: 054-260-6699 (9:00 - 17:00 except weekends and holidays)
E-mail: geta-shop@mizutori.co.jp
[Return address]
Geta-no-Mizutori Web Shop
1-18-22 Heiwa, Aoi-ku, Shizuoka City, 420-0876 Japan
Phone: +81-54-260-6699
(9:00 - 17:00 except Saturdays, Sundays and national holidays)
